Contact Us
Customer Helpline
Speak directly with our dedicated matrimonial support representatives.
+91 98765 43210Mon – Sat: 9:30 AM to 6:30 PM IST
Email Support
For member queries, plan inquiries, and verification support.
support@divorceematrimony.comAverage response time: 2–4 hours
Registered Office
Divorcee Matrimony India Pvt. Ltd.
402, Express Towers, Nariman Point,Mumbai, Maharashtra 400021, India
Frequently Asked Questions
Log in to your member portal and navigate to Trust & Verification. Upload a government photo ID (Aadhaar, Passport, or Voter ID) and your Court Divorce Decree / Spouse Death Certificate. Our verification team reviews submissions within 12 hours.
In strict compliance with the DPDP Act 2023, your photos and contact information are protected. You can customize photo privacy to public, blurred, or only on request. Phone numbers are never revealed without mutual interest acceptance or plan authorization.
Click the "Report Profile" button on any user's profile, or email our dedicated Trust & Safety Desk at grievance@divorceematrimony.com. Action is taken within 24 hours.
Grievance & Compliance Desk
Under Rule 3(11) of the Information Technology (Intermediary Guidelines) Rules, 2021 and Section 12 of the DPDP Act 2023:
Grievance Officer: Ms. Ananya Saxena
Designation: Head of Trust, Safety & Legal Compliance
Direct Email: grievance@divorceematrimony.com
Timelines: Acknowledgment within 48 hours; full resolution within 15 days.
View Statutory Grievance Policy →